Your iPad keyboard might not be working due to software glitches, connectivity issues with an external keyboard, or simple settings problems. Often, a quick restart or a few adjustments can get it typing again. This guide will walk you through easy, step-by-step solutions to resolve your iPad keyboard issues quickly.
It can be really frustrating when your iPad keyboard suddenly stops working, right? You’re trying to send a message, write an important email, or maybe even jot down a brilliant idea, and… nothing. It’s a common hiccup that can throw a wrench in your day.

But don’t worry! This usually isn’t a sign of a big problem. More often than not, it’s a simple fix that you can handle yourself.
In this guide, we’ll explore the common reasons why your iPad keyboard might be acting up and provide clear, easy-to-follow steps to get you typing again in no time. We’ll cover everything from restarting your iPad to checking specific settings, making sure you’re back to smooth sailing with your device.

Let’s dive in and solve this keyboard conundrum together!
Common Reasons Your iPad Keyboard Isn’t Working
When your iPad keyboard decides to take a vacation, it’s usually for one of a few common reasons. Understanding these can help you pinpoint the problem faster.
It could be a Temporary Software Glitch. Just like any electronic device, iPads can sometimes experience minor software hiccups. These can affect various functions, including the on-screen keyboard.
For External Keyboards, Connectivity Issues are frequent. If you’re using a Bluetooth or Smart Connector keyboard with your iPad, the connection might have dropped, or there could be a power or pairing issue.
Sometimes, it’s a simple Setting Problem. A wrong setting might be enabled, or a necessary one might be disabled, preventing the keyboard from appearing or functioning correctly.
Even app-specific issues can cause trouble. Occasionally, a particular app might have a bug that interferes with keyboard input, but the keyboard works fine elsewhere on your iPad.
Lastly, though less common, it could be a sign of a More Serious Software or Hardware Issue. While we hope to avoid this, very rarely, it might point to something deeper inside your iPad’s system.
Troubleshooting Steps for On-Screen Keyboard Issues
Let’s start with the built-in, on-screen keyboard that appears when you tap a text field. This is the keyboard you use most of the time, and fixing it is usually straightforward!
1. The Simplest Fix: Restart Your iPad
This is the golden rule of tech troubleshooting for a reason. A simple restart can clear out temporary glitches that might be preventing your keyboard from showing up or working correctly.
How to restart your iPad:
- For iPads with a Home button: Press and hold the top button (or side button) until the power off slider appears. Drag the slider to turn off your iPad. After it’s completely off, press and hold the top button (or side button) again until you see the Apple logo.
- For iPads without a Home button (most newer models): Press and quickly release the volume up button. Press and quickly release the volume down button. Then, press and hold the top button until the Apple logo appears.
Once your iPad has restarted, try opening an app that uses the keyboard (like Notes or Messages) and tap on a text field. See if the keyboard appears!
2. Check for Keyboard Settings
Sometimes, the keyboard might be present but not behaving as expected due to specific settings. Let’s make sure everything is configured correctly.
Navigate to Settings > General > Keyboard.
Here are a few key settings to check:
- Auto-Capitalization: Ensure this is toggled on if you expect your iPad to capitalize the first letter of sentences.
- Auto-Correction: If you find your typing is wildly inaccurate, check this. If it’s on, it tries to correct your words. If it’s off, it won’t.
- Check Spelling: This underlines misspelled words in red. If it’s off, you won’t get those helpful red underlines.
- Predictive: This suggestion bar above the keyboard is very useful. If it’s off, you won’t see suggested words as you type.
- Enable Dictation: While not directly a keyboard function, sometimes issues with dictation can be related to overall input problems.
It’s also worth toggling some of these settings off and on again to see if that resets anything acting strangely. For instance, if Auto-Correction is causing issues, turn it off for a bit.
3. Reset Keyboard Dictionary
Your iPad learns words you type frequently, and its dictionary can occasionally get corrupted or filled with incorrect learned words, affecting typing. Resetting it can help.
Go to Settings > General > Transfer or Reset iPad > Reset. Then, tap Reset Keyboard Dictionary.
You’ll need to enter your passcode. This action will erase all custom words you’ve added to the dictionary, returning it to its default state. Your typing experience should feel fresher afterwards!
4. Update iPadOS
Software updates are crucial for bug fixes and improvements. If your iPad is running an older version of iPadOS, a bug could be causing your keyboard issues.
Go to Settings > General > Software Update.
If an update is available, download and install it. Make sure your iPad is connected to Wi-Fi and sufficiently charged, or plugged into power, before starting the update.
Once the update is complete, your iPad will restart. Test the keyboard again.
5. Force Quit and Reopen the App
Sometimes, the problem isn’t with the iPad itself but with the specific app you’re using. A particular app might be frozen or glitching, preventing the keyboard from appearing.
How to force quit an app:
- On iPads with a Home button: Double-click the Home button to show the app switcher. Swipe up on the app’s preview card to close it.
- On iPads without a Home button: Swipe up from the bottom of the screen and pause in the middle of the screen to open the app switcher. Swipe up on the app’s preview card to close it.
After force quitting the app, open it again and try tapping into a text field. If the keyboard reappears, the issue was specific to that app’s previous session.
6. Check for Accessibility Settings
Certain accessibility features can sometimes interfere with normal keyboard behavior if they’re accidentally enabled or misconfigured. It’s worth a quick check!
Go to Settings > Accessibility. Look for options related to typing or the keyboard.
- Switch Control: If this is enabled, it can change how you interact with your iPad and might prevent the keyboard from appearing normally. Ensure it’s turned off unless you intentionally use it. You can usually find a shortcut setting for this in Settings > Accessibility > Accessibility Shortcut.
- Keyboard settings within Accessibility: Some settings here can affect repeating keys or other typing behaviors. Ensure they are set as you expect.
If you find any unexpected accessibility settings enabled, turn them off. Then, test your keyboard.
7. Reset All Settings
If none of the above steps work, resetting all settings on your iPad is a more drastic step, but it can resolve stubborn software-related issues without deleting your personal data like apps, photos, or videos.
This will reset network settings, dictionary, Home Screen layout, location settings, privacy settings, and Apple Pay cards to their defaults. You’ll have to re-enter Wi-Fi passwords and re-pair Bluetooth devices.
Go to Settings > General > Transfer or Reset iPad > Reset. Then, tap Reset All Settings.
Enter your passcode. Your iPad will restart after the reset. Test your keyboard thoroughly after this step.
Troubleshooting External Keyboard Issues
If you’re using a physical keyboard with your iPad, like a Bluetooth keyboard or Apple’s Smart Keyboard Folio/Magic Keyboard, the troubleshooting steps are a bit different.
1. Check Physical Connections & Power
For both Bluetooth and Smart Connector keyboards, ensure everything is physically sound.
- Smart Connector Keyboards: Make sure the keyboard is firmly attached to the iPad’s Smart Connector ports. If there’s any debris, gently clean both the iPad connector and the keyboard connector with a dry, soft cloth. Ensure your iPad has sufficient battery life.
- Bluetooth Keyboards: Ensure the keyboard is turned on and has enough battery power. If it uses replaceable batteries, check or replace them. If it’s rechargeable, charge it fully.
2. Check Bluetooth Pairing (For Bluetooth Keyboards)
If your Bluetooth keyboard isn’t connecting or typing, the pairing might have an issue.
Go to Settings > Bluetooth on your iPad.
- Check if the keyboard is listed: If it is, ensure it says “Connected.” If it says “Not Connected,” tap on its name to try and reconnect.
- Forget and Re-pair: If it’s listed but not connecting, or if it’s listed as connected but not working, tap the “i” icon next to the keyboard’s name and select “Forget This Device.” Then, put your keyboard back into pairing mode (refer to your keyboard’s manual for how to do this) and pair it again from scratch through the Bluetooth settings.
Make sure Bluetooth is enabled on your iPad. You can toggle it off and on again for good measure.
3. Test the Keyboard in Different Apps
Similar to the on-screen keyboard, an external keyboard might only work in certain apps if the issue is app-specific.
Try typing in Notes, Safari (in a search bar or text field), Messages, and Mail. If the keyboard works in some apps but not others, the problem likely lies with the non-working app, and you should try force quitting it (as described in the on-screen keyboard section).
4. Check iPadOS Version and Keyboard Settings
Ensure your iPadOS is up to date. Outdated software can sometimes cause compatibility issues with accessories.
Go to Settings > General > Software Update.
Also, double-check the keyboard settings relevant to external keyboards.
Go to Settings > General > Keyboard. Scroll down to the ‘Hardware Keyboard’ section.
- Auto-Capitalization, Auto-Correction, Check Spelling: These settings can also apply to hardware keyboards. Ensure they are toggled as you prefer.
- Function Keys: If your keyboard has function keys, ensure they are set up as you expect.
- Layout: Make sure the correct keyboard layout is selected if you’ve previously changed it.
5. Restart Your iPad and Keyboard
It’s worth repeating: a restart can fix a lot. Try restarting your iPad (as described earlier) and also powering your external keyboard off and then on again.
For Bluetooth keyboards, turning them off and then on can help re-establish a fresh Bluetooth connection.
6. Update Keyboard Firmware (If Applicable)
Some advanced external keyboards, especially third-party ones, might have their own firmware that can be updated. Check the manufacturer’s website or app for any available firmware updates for your specific keyboard model.
7. Try Another Device (If Possible)
If you have another tablet or computer that supports Bluetooth, try pairing your external keyboard with that device. This helps determine if the keyboard itself is faulty or if the issue is with your iPad.
If the keyboard works fine on another device, the problem is almost certainly with your iPad or its specific pairing with that keyboard. If it doesn’t work on any device, the keyboard hardware itself might be the issue.
When to Seek Further Help
If you’ve gone through all these troubleshooting steps and your iPad keyboard, whether on-screen or external, is still not working correctly, it might be time to reach out for professional assistance.
Contact Apple Support: For hardware issues or complex software problems that persist, Apple Support is your best resource. You can visit their website at support.apple.com to find troubleshooting guides, chat with an advisor, or schedule a Genius Bar appointment at an Apple Store.
Consider Hardware Issues: In rare cases, a keyboard problem could indicate a more significant hardware failure with your iPad’s touch screen or internal components. An Apple Store or authorized service provider can diagnose this.
Don’t feel discouraged if these steps don’t immediately solve the problem. Sometimes technology throws us a curveball, and knowing where to turn next is key!
FAQ: Your iPad Keyboard Questions Answered
Here are some common questions beginners have about their iPad keyboards.
Why does my iPad keyboard disappear?
Your iPad keyboard usually disappears when you tap outside of a text field, or when the app automatically dismisses it. If it disappears unexpectedly while you’re typing and doesn’t reappear when you tap a text field, it might be due to a software glitch. Trying to force quit the app or restart your iPad often resolves this.
My iPad keyboard is showing the wrong language. How do I fix it?
This usually means you have multiple keyboard languages added or the wrong primary language selected. Go to Settings > General > Keyboard > Keyboards. Here you can add or remove keyboard languages and reorder them to set your preferred default. You can also toggle between languages on the on-screen keyboard by tapping the globe icon.
Why is Auto-Correction making my typing worse?
Auto-Correction can sometimes be too aggressive or learn incorrect words if you’ve accidentally accepted a wrong suggestion. You can turn it off in Settings > General > Keyboard > Auto-Correction. If you want to keep it on but it’s frustrating you, consider resetting your Keyboard Dictionary (found under Settings > General > Transfer or Reset iPad > Reset) to clear out learned errors.
My external keyboard is typing random characters. What’s wrong?
This can happen if the keyboard layout is incorrect for your region. Go to Settings > General > Keyboard > Hardware Keyboard and ensure the correct keyboard layout is selected. Also, check for any debris stuck between keys or on the keyboard’s connection points. Restarting both your iPad and the keyboard can also help.
Can I use a regular USB keyboard with my iPad?
Yes, you generally can, but it requires an adapter. You’ll need an Apple Lightning to USB Camera Adapter or a USB-C to USB Adapter (depending on your iPad model’s port) to connect a standard USB keyboard to your iPad.
The keyboard is too small or too big on my iPad. Can I change its size?
For the on-screen keyboard, you can’t directly resize it in terms of overall dimensions like you might on a desktop. However, you can split the keyboard by placing two fingers on it and sliding them apart. You can also enable floating mode by placing two fingers on the keyboard and pinching them together, allowing you to drag the smaller keyboard around. These options are often found in Accessibility settings, under Keyboard.
My iPad is lagging when I type. What should I do?
Lagging can be caused by low storage space, too many apps running in the background, or an outdated iPadOS version. Free up storage by deleting unused apps or offloading data. Close background apps by force quitting them or restarting your iPad. Ensure your iPadOS is updated to the latest version.
Conclusion
Dealing with a non-working iPad keyboard can feel like a road bump in your digital life, but as you’ve seen, there are many simple and effective solutions you can try right at home. From the quick fix of a restart to delving into settings and re-pairing external devices, most keyboard issues are resolvable with a little patience and the right steps.
Remember, technology serves us, and when it acts up, it’s usually a temporary glitch rather than a permanent problem. By following this guide, you’re now equipped to tackle many common keyboard frustrations head-on, turning a moment of annoyance into a moment of empowerment.
Keep exploring, keep creating, and keep typing! Your iPad is a powerful tool, and a functioning keyboard is your key to unlocking its full potential. If you encounter a persistent issue, don’t hesitate to reach out to Apple Support for further assistance.