How To Fix Unsupported File Type On Iphone: A Complete Guide

Quick Answer: You can fix the unsupported file type issue on your iPhone by converting the file to a compatible format or by installing a third-party app that can handle the file type.

Are you frustrated because your iPhone won’t open a file you received or downloaded? Don’t worry, you’re not alone. Many iPhone users face the annoying problem of encountering unsupported file types. It can be frustrating when you want to access important documents, images, or videos, only to be greeted with a message saying that the file format is not supported. But fear not, there are solutions to get around this issue. In this article, we will explore different ways to fix the unsupported file type problem on your iPhone. Whether it’s a Word document, a video, or an audio file, we’ve got you covered. So, let’s dive in and find out how to overcome this obstacle and access your files hassle-free on your iPhone.

How to Fix Unsupported File Type on iPhone: A Complete Guide

How to Fix Unsupported File Type on iPhone


As an iPhone user, you may sometimes encounter the frustrating issue of an unsupported file type. This occurs when you try to open a file on your iPhone that isn’t supported by the default apps or software on your device. It can be a document, audio, video, or image file that you’re unable to access. But don’t worry, we’re here to help you fix this problem and gain access to those files. In this article, we’ll explore various methods to resolve the unsupported file type issue on your iPhone.

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Understanding Unsupported File Types

When your iPhone encounters an unsupported file type, it means that the file format is not compatible with the default applications on your device. This could be due to various reasons, such as outdated software, file format limitations, or the absence of a specific app designed to handle that particular file type. Unsupported file types can include unfamiliar document formats, rare video codecs, or even older image extensions.

Common Unsupported File Types

Here are some examples of unsupported file types you may come across on your iPhone:

  • .mkv (Matroska Video)
  • .flac (Free Lossless Audio Codec)
  • .odt (Open Document Text)
  • .rar (WinRAR Compressed Archive)
  • .ai (Adobe Illustrator)

Now that we understand what unsupported file types are, let’s delve into the various methods to fix this issue on your iPhone.

Method 1: Update Your iPhone Software

Keeping your iPhone’s software up to date is crucial for ensuring compatibility with the latest file formats. Apple regularly releases software updates that include bug fixes, security improvements, and new features. To update your iPhone software:

  1. Connect your iPhone to a stable Wi-Fi network.
  2. Go to “Settings” on your iPhone.
  3. Tap on “General.”
  4. Select “Software Update.”
  5. If an update is available, tap on “Download and Install.”
  6. Follow the on-screen instructions to complete the update.

Updating your iPhone’s software can often resolve the unsupported file type issue by providing compatibility with newer file formats.

Method 2: Install a Third-Party App

If your iPhone’s default apps don’t support a specific file type, installing a third-party app designed for that file format can be a solution. The App Store offers a wide range of apps for various file types, including document readers, media players, and image editors. Here’s how you can install a third-party app:

  1. Open the App Store on your iPhone.
  2. Tap on the search icon and type in the name of the file format or specific app you need.
  3. Browse through the search results and select the app that suits your requirements.
  4. Tap on “Get” or the app’s price button to install it.
  5. Follow the on-screen instructions to complete the installation.
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Once installed, open the newly installed app and try opening the unsupported file type. The third-party app should provide the necessary tools to access and view the file.

Method 3: Convert the File to a Supported Format

In some cases, converting the unsupported file to a compatible format can solve the problem. There are various online file converters and dedicated software that can help you convert files from one format to another. Follow these steps to convert an unsupported file type:

  1. Search for an online file converter or install a dedicated file conversion software on your computer.
  2. Open the converter tool or software.
  3. Upload the unsupported file to the converter.
  4. Select the desired output format that is supported on your iPhone.
  5. Start the conversion process.
  6. Once the conversion is complete, download the converted file to your computer.
  7. Transfer the converted file to your iPhone using iTunes or cloud storage services.

By converting the unsupported file to a compatible format, you can now access and use the file on your iPhone.

Method 4: Use File Management Apps

File management apps offer a comprehensive solution for handling various file types on your iPhone. These apps can provide support for different formats and offer features like file organization, cloud storage integration, and document editing. Here are a few popular file management apps:

  • Documents by Readdle
  • FileApp
  • File Manager & Browser

Install one of these apps from the App Store and explore their features to manage and access unsupported file types efficiently.

Encountering unsupported file types on your iPhone can be frustrating, but with the methods mentioned above, you can overcome this issue and gain access to your files. Whether it’s updating your iPhone software, installing third-party apps, converting file formats, or using file management apps, there are various solutions available. Remember to stay up to date with software updates and explore the App Store for apps compatible with specific file types. With these fixes, you’ll be able to handle unsupported file types effortlessly on your iPhone.

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Frequently Asked Questions

How can I fix an unsupported file type on my iPhone?

If you encounter an unsupported file type on your iPhone, here are some troubleshooting steps you can try:

Why is my iPhone showing “Unsupported File” when I try to open a file?

This message typically appears when the file format is not compatible with the default apps on your iPhone. It could be due to the file being corrupted or using a file format that iOS doesn’t support natively.

What should I do if I receive an unsupported file via email on my iPhone?

If you receive an unsupported file through email, you can try the following steps:
1. Save the file to your iPhone.
2. Install a third-party app that supports the file type.
3. Open the file using the newly installed app.

How can I open unsupported video files on my iPhone?

If you’re trying to open a video file that is unsupported by the default video player on your iPhone, you can:
1. Install a third-party video player app from the App Store that supports the file format.
2. Open the video file using the newly installed app.

Is there a way to convert an unsupported file to a compatible format on my iPhone?

Unfortunately, iOS doesn’t offer native file conversion options. However, you can use a computer to convert the unsupported file to a compatible format and then transfer it to your iPhone.

Final Thoughts

If you’re encountering an unsupported file type on your iPhone, don’t panic. There are simple solutions to fix this issue and ensure you can access and view your files without any hassle. First, try updating your iOS to the latest version available. This can often solve compatibility issues. If that doesn’t work, consider using a file conversion app or software to convert the unsupported file to a compatible format. Another option is to use a third-party app specifically designed for handling various file types. By following these steps, you can easily resolve the problem of unsupported file types on your iPhone.

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